Privacy Policy
Last updated 30 October 2026
This policy explains how 3 CAT TECHNOLOGIES (“3 Cat Technologies”, “we”, “us”) handles personal data on this website and in our apps, including Zupp. We process personal data in line with Malaysia’s Personal Data Protection Act 2010.
Who we are
3 CAT TECHNOLOGIES, Malaysia. Contact: hello@3cat.dev.
This website
This website does not use advertising or analytics cookies and has no user accounts. Your language choice is stored in your browser only. If you email or message us, we use what you send only to reply to you and handle your enquiry.
Zupp
Zupp does not require an account. To work, it uses:
- Location (only with your permission), to show nearby stops and departures and to plan trips. Where nearby departures come from our servers, your approximate position is sent with the request and is not linked to your identity.
- Usage and diagnostics: anonymous product-interaction events, crash reports and performance data, collected through Google Firebase Analytics and Crashlytics so we can fix bugs and improve the app.
- Maps: map tiles are provided by Mapbox, which receives the technical data needed to serve them.
Saved places and settings stay on your device. We do not sell personal data and do not use it for advertising.
Service providers
We use Apple (App Store distribution and payments), Google Firebase (analytics and crash reporting), Mapbox (maps) and our hosting provider. They process data on our behalf under their own privacy terms and may do so outside Malaysia.
Retention
Enquiry emails are kept for as long as needed to deal with them and for our business records. Analytics and crash data are kept according to Firebase’s retention settings.
Your rights
You can ask to access or correct your personal data, or withdraw your consent, by emailing hello@3cat.dev. You can turn off location access at any time in your device settings.
Changes
If this policy changes, we will update this page and the date above.